SASSA Payment Alert 2025 : Millions of South Africans who get their small monthly cash grants from SASSA now face an uncertain future after it became known that the contract between Postbank and SASSA had expired. This change will affect almost 2 million beneficiaries-many of them receiving their benefits via the Postbank card system. Beneficiaries have been asked to update their payment details without delay to prevent any delays in payments come September and later on.
Why The Postbank Exit Matters
For years, Postbank has been one of the key channels for distributing social grants. With its contract no longer active, beneficiaries who relied on Postbank ATMs or Post Office branches could experience payment interruptions. This means that if your grant was linked to Postbank, you may not automatically receive your September 2025 payment unless you update your banking information with SASSA.
The announcement has caused concern among pensioners, caregivers, and unemployed individuals who rely on their grants for daily survival. While SASSA has assured the public that payments will continue, those linked to Postbank are the most vulnerable to delays.
What Beneficiaries Should Do
To ensure uninterrupted payments, SASSA is urging affected recipients to act quickly:
- Update your banking details : Provide SASSA with a valid bank account (Capitec, Standard Bank, FNB, Nedbank, etc.) so your grant can be deposited directly.
- Visit SASSA offices or update online: Beneficiaries can update their information by visiting a SASSA branch or logging into the SASSA services portal.
- Check SMS and official announcements: SASSA has been sending SMS notifications to those affected. If you received one, it’s important to take immediate action.
Failure to update your details could result in your payment being delayed or even temporarily suspended until your account is corrected.
Who Is Affected?
While all grant types may be impacted, the most at risk are:
- Old Age Pensioners who collect grants via Postbank cards.
- Child Support Grant beneficiaries.
- Disability Grant recipients.
- Unemployed individuals receiving the SRD R370 grant.
Also Read: SASSA September 2025 Payment Dates – Pension, Child And Disability Grants Confirmed